Terms of Business

1. Name of Supplier
   Renovo Limited, P.O. Box 404, Haywards Heath, West Sussex, RH17 5YN (“we” or “us” in these terms and conditions) shall be supplying goods to you.
2. What is to be provided to you by us?
   We and you have agreed that we will supply to you the goods described on the order form.
3. Price and VAT
   The price for the items is as stated on the order form.     
4. When payment is to be made
   You will need to make payment at the time you make your order. Please note that we will not be able to deliver the items until we have received payment (and this means that where you have paid by cheque or credit card or debit card, the funds have reached our account).
5. Delivery charge
   Where there is a delivery charge this is specified on the order form.
6. When delivery will be made
   Our aim is to deliver the goods within 30 days of acceptance of your order. It will not always be possible to do this, and we and you agree that we cannot guarantee we will deliver the goods within 30 days.
7. Cancellation rights
   7.1 - You can cancel this contract within 7 days of your receiving the items. The 7 day period starts the day after you receive the items.
   7.2 - If you wish to return items you must send them to us. You must pay the cost of returning items to us.
   7.3 - To cancel the contract you will need to send a letter to us. You can send the letter by post, email or facsimile or by personal delivery. Contact details for where to send the letter are set out below. If you cancel the contract orally, you will need to confirm the oral cancellation in writing and send it to us by one of the means specified.
   If you do not, the contract will not be cancelled.
8. Contact Details
   Our address is P.O. Box 404, Haywards Heath, West Sussex, RH17 5YN.Our telephone number is 01444443277 and our e mail address is renovo (at) renovointernationa l .com.   
9. Ownership of goods
   We shall own the goods until we have received payment in full from you, even though the goods may have already been delivered to you. Where you have paid by cheque or credit card or debit card, payment in full means that the funds have reached our bank account.
10. Acceptance of Orders
    Your order through our web site will only be accepted by us when we send you an e mail confirming that we have accepted your order. Until you receive that email there will not be a binding contract between you and us. Any information on our web site, or you filling in details or clicking any button or icon indication you are making an order does not, and is not intended to, constitute a binding contract between you and us. Only on our sending the confirming e mail will we and you be entering into a binding contract with you.
11. Limitation of Liability
    11.1 - If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
    11.2 - If you do not receive the goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
    11.3 - If you notify a problem to us under this condition, our only obligation will be at your option:
    11.3.1 - to make good any shortage or non-delivery
    11.3.2 - to replace or repair any goods that are damaged or defective; or
    11.3.3 - to refund to you the amount paid by you for the goods in question.Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 11.3.3 above.
    11.4 - You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
    11.5 - Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence.
12. Entire Agreement
    These terms and conditions, together with our current web site set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson, agent, employee, director or other representative on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
13. Invalidity
    If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
14. Law and jurisdiction
    The validity, construction and performance of this contract shall be governed by English law and shall be subject to the exclusive jurisdiction of the English courts to which you and we submit.
15. Third parties
    For the purposes of the Contracts (Rights of Third Parties) Act 1999, this is not intended to and does not, give any person who is not a party to it any right to enforce any of its provisions.